Digital Retailing Webinar Series

Upcoming Subscription Webinars

Online grocery is here to stay. The race to build out capabilities is slowing, but now the real work begins. Retailers need to focus on delivering a convenient, timesaving ...

Recorded Subscription Webinars


Digital Retailing Webinar: Meet the Centennials - Connecting with a digitally-native generation

31 Jul 2019, 11:00 AM EST

With the oldest Centennial turning 22 in 2019, the next generation of shoppers is coming into spending power. Born into a digital world, this generation has been shaped by technology and the connectivity that it enables. As they enter adulthood, it is important to understand the distinct mindset of Centennials to meet their expectations for the shopping experience. Join Kantar to learn more about how to win with Centennial shoppers.   In this webinar, we will: Profile the defining ...


Digital Retailing Webinar: Marketing with Amazon - Leveraging the Retailer as a Brand-Building Platform

2 May 2019, 11:00 AM EST

With half of U.S. households now belonging to Prime, it comes as no surprise that Amazon is looking to further monetize the eyeballs on its site. With Amazon’s advertising revenue having more than doubled year-over-year in 2018, the retailer is reinforcing its position as both a conversion and brand-building platform by launching new tools for marketers.   Join Kantar Consulting and Profitero to learn more about opportunities to drive brand visibility across Amazon’s ...


Digital Retailing Webinar: Omnichannel in 2019 - The blurring lines between the consumer and the shopper

7 Mar 2019, 11:00 AM EST

As eCommerce continues to grow, the entire retailing experience is being transformed, both online and offline. New digital technologies are enabling near-instant conversion at the point of “I want to buy” inspiration. In turn, distinguishing between the consumer and the shopper is losing its relevance. Join Kantar Consulting to discuss joint marketing and sales strategies to drive both engagement and purchase in this interconnected environment.   In this webinar, we will:  ...


Digital Retailing Webinar: Preparing for interconnected commerce in 2019

24 Jan 2019, 11:00 AM EST

Looking back, 2018 was certainly defined by the rise of omnichannel retail. Pure players expanded offline formats, digitally-native brands partnered with brick & mortar players,and last-mile fulfillment innovation and in-store digitization emerged as important priorities. Given the digital investments made in 2018, join Kantar Consulting to see how this evolution will play out in the new year and what is required for brands to win in this interconnected selling environment.   Discuss ...


Digital Retailing Webinar: Holiday 2018: Converting connected shoppers through digital touchpoints

14 Nov 2018, 11:00 AM EST

The 2018 holiday season is shaping up to be the most digitally-driven yet. As more digital touchpoints are integrated in-store and online, retailers and suppliers alike have new opportunities to influence and convert the sale. Last year, online holiday growth stemmed from more purchasers rather than more shoppers. Considering this trend, online gift buyers browsing for deals and inspiration this year may be more enticed to buy when the product or price is “right.” Join Kantar ...


Digital Retailing Webinar: Online grocery moves to mainstream - How to further elevate the offer

20 Sep 2018, 11:00 AM EDT

Online grocery in the U.S. has arrived. No longer a fringe capability, retailers like Walmart, Kroger, and Amazon are investing heavily in their online grocery proposition. With key services and infrastructure established, the focus is now on how to differentiate key platforms and capture new trip types. Join Kantar Consulting to prepare for the next wave of online grocery innovation. As part of this webinar, we will: Understand recent fulfillment shifts and emerging players across ...


Digital Retailing Webinar: Defining your Prime position: How to capitalize on Amazon’s key audience

25 Jul 2018, 11:00 AM EDT

With Prime now reaching nearly half of U.S. households, Amazon’s membership program is moving mainstream. To resonate with this massive audience, brands must align with Amazon’s efforts and develop a Prime strategy. Join Kantar Consulting to learn more about Prime’s evolution and best practices for partnering with Amazon. As part of the discussion, we will: Assess Prime member shopping behavior and engagement across the ecosystem Consider Amazon’s recent initiatives ...


Digital Retailing Webinar - Social commerce: Capitalizing on today’s key platform

24 May 2018, 11:00 AM EDT

With major U.S. social platforms introducing new retail capabilities, social media is quickly moving down the purchase funnel. By expanding beyond brand building to support conversion, these platforms are better enabling retailers and suppliers to move shoppers from inspiration to purchase. As shoppers, especially Centennials, increasingly turn to social sites for shopping, brands need to ensure that they have a shoppable presence across these digital touchpoints. Join Kantar Consulting ...


Digital Retailing Webinar - U.S. Omnichannel Review: Assessing Key Shifts in Fulfillment

22 Mar 2018, 11:00 AM EDT

As shoppers’ expectations for convenience continue to escalate, retailers across the board are investing in fulfillment to better serve shoppers how and where they want to shop. By partnering with third-party providers, acquiring last-mile logistics companies, or building capabilities in-house, retailers are broadening their fulfillment options to provide shoppers with greater immediacy and flexibility. At the same time, recent innovation, such as Amazon Key, further disrupts the way ...


Digital Retailing Webinar: Planning For the New Retail Digital Will Usher in the New Year

25 Jan 2018, 11:00 AM EST

In the U.S., 2017 saw digital reach continue to escalate across touchpoints. In turn, we are entering an era of "New Retail," in which shoppers experience an ever-more seamless connection between online and offline. This evolving retail environment demands new skill sets from retailers and manufacturers alike. Join Kantar Retail as we reflect on the elevation of omnichannel in 2017, how this trend manifested during the holiday season, and expectations for its evolution throughout 2018. As ...


Digital Retailing Webinar: Holiday 2017 Preview - Tis the Season for Digital Disruption

5 Oct 2017, 11:00 AM EDT

Heading into holiday 2017, one thing is for certain: online will again drive holiday sales growth. With Amazon – and its ever-evolving ecosystem – expected to dominate holiday shopping, competitive retailers will need to leverage their own digital capabilities to establish a unique holiday proposition for shoppers, while defending against more nimble, digitally-native brands. Join Kantar Retail as we discuss innovative digital strategies that are reinventing the holiday shopping ...


Digital Retailing Webinar: U.S. Online Grocery Update - The Multi-Channel Retailer Response 

24 Aug 2017, 11:00 AM EDT

Online grocery sales are expected to nearly triple in the next four years, in part due to an underlying shopper demand for stress-free shopping experiences. As a result, online grocery is no longer a fringe capability; stakeholders across the board are pulling out all stops to establish a robust grocery eCommerce offering. Join Kantar Retail in examining how key players are responding to this rising shopper need. As part of this discussion, we will: Assess the expanding click-and-collect ...


Digital Retailing Webinar: Amazon, Walmart, & Alibaba: Assessing Recent Initiatives and Competitive Positioning

14 Jun 2017, 11:00 AM EDT

As Prime membership scales in the U.S., Amazon continues to innovate on behalf of its members to fuel growth and lock in loyalty. In turn, Amazon is fundamentally reinventing the way shoppers buy online. To combat Amazon's efforts, retailers at home and abroad are ramping up their eCommerce operations to drive their competitive positioning. Join Kantar Retail in understanding three key behemoths as they battle to win online share.   As part of this discussion, we will: Assess ...


Digital Retailing Webinar: The Top Digital Themes to Plan Against in 2017

25 Jan 2017, 11:00 AM EST

The acceleration of eCommerce in 2016 was evident well beyond the hype of record breaking Black Friday and Cyber Monday online sales. Throughout the year, retailers and suppliers experimented with new eCommerce models and digital engagement channels to meet shoppers' demand for greater personalization, connection, and ease. Join Kantar Retail as we reflect on key eCommerce developments in 2016 and pinpoint emerging digital disruptors seen across Europe and the US that will rise in 2017. ...


Digital Retailing Webinar Series

3 Nov 2016, 11:00 AM EDT

Online retail is expected to lead year-over-year holiday growth as the convenience of online is unmatched in providing shoppers with a stress-free shopping experience. While saving time and reducing stress remains of high value to shoppers, entertainment and experience is also of increasing importance, suggesting a need to appeal to shoppers’ functional and emotional demands this holiday season. Join Kantar Retail as we discuss innovative digital strategies that engage shoppers ...


Digital Retailing Webinar: Examining Pure Play Online Retail –,, and Online Merchandising Trends

4 Aug 2016, 11:00 AM EDT

Focusing on two prominent pure-play disruptors, we will assess the strategic positioning and latest developments at and to identify their trajectories and rising alignment considerations. Then moving to a more tactical conversation, Kantar Retail will discuss principles of effective merchandising online while examining the emerging approaches in the eCommerce landscape. Expect to learn: Examine's shopper reach, recent developments, and trajectory to identify ...


Digital Retailing Webinar: Retailer’s Strategies to Connect with Today’s Omni-Shoppers

5 May 2016, 11:00 AM EDT

Shoppers are consolidating their outlet selection, concentrating spending on retailers that better serve their needs. To attract these more demanding shoppers, lead retailers are increasing investments in multi-channel fulfillment and digital experiences, providing practical omni-shopping solutions to enhance the value and convenience offered. This involves repurposing of physical assets and developing new mobile capabilities to help retailers serve their shoppers at a more granular level. Expect ...


Digital Retailing Webinar Series: Holiday Winners/Losers and 2016 Retail Technology

27 Jan 2016, 11:00 AM EST

The holiday season is not only critical to driving sales, but for online retailers, it also is a key "recruiting" period for shoppers … trial activity soon can become everyday habit. It also serves as the showcase for the culmination of the entire year's technology innovation—and 2015 was no exception. There were fantastic uses of global capabilities to expand marketing reach and mobile to enhance the store offering, and supply chain innovation to meet the ever-demanding convenience ...


Digital Retailing Webinar: Mobile Majority & the Rising Power of Online Influence, In Time for Holidays

12 Nov 2015, 11:00 AM EST

Mobile Majority As the US is officially a mobile majority market, shoppers are increasingly turning to their mobile devices for many parts of their shopping routines. Even though shoppers have multiple devices at their disposal, shoppers are leveraging mobile as the device of choice – particularly to streamline shopping routines. Rising Power of Online Influence The notions and "constraints" around space and time have been fundamentally altered by new business models shaping shoppers' ...


Digital Retailing Webinar: Driving Innovation and Growth through Engagement

5 Aug 2015, 11:00 AM EDT

From Digital to Physical: Pure Play Can Be Multichannel Too From Pantry and Fresh to Prime Now, Amazon is continuously innovating on the online experience—and finding new channels beyond the .com platform to reach its shoppers. Meanwhile, pure plays from Rent-the-Runway to BaubleBar and Warby Parker are switching gears and opening physical locations. Explore this growth trend from digital to physical as "pure plays" adopt more multichannel strategies. Case Studies in Apparel: Saving ...


Digital Retailing Webinar: Innovations Changing the Game and the Accelerating Impact of Prime

14 May 2015, 11:00 AM EDT

Innovative Models Around the Grocery Trip While grocery players determine if and how to cater to online shoppers, new innovators are removing barriers and redefining the entire process from recipe planning to basket building. Players like Blue Apron and Graze are providing shoppers with a compelling new value proposition that is gaining traction with shoppers—and taking share from the grocery trip. Learn about some of the emerging digital activity in this space and its impact on routines ...


Digital Retailing Webinar: Digital Holiday 2014 - The Winners, Losers & Emerging Trends

21 Jan 2015, 11:00 AM EST

The Retail Winners & LosersThis year, retailers made even earlier efforts to capture shoppers in the race for Holiday 2014. From pure play to mass and apparel, retailers upped their game to capture share of wallet as online continues to steal share of holiday wallets with strong convenience appeal. This season the online versus in-store competition heightened during the hectic Black Friday/Cyber Monday weekend. Did their efforts pay off? Has Amazon kept their spot as the top-shopped ...


Digital Retailing Webinar

6 Nov 2014, 11:00 AM EST

‘Last Mile’ Innovation: Meeting the Expectations of the Online Shopper. Innovation in the last mile is crucial as shoppers continue to develop high expectations of delivery and speed: getting whatever they want, whenever they want it. New business models have evolved to meet new notions of “convenience,” innovating in delivery times and methods. Learn how retailers are disintermediating the retail landscape to get over the last mile.   Holiday 2014 Preview: How ...


Digital Retailing Webinar

7 Aug 2014, 11:00 AM EDT

Exploring Kantar Retail's latest Global eCommerce Forecasts What is the size of prize for eCommerce across markets? How do we compare apples-to-apples? With the recent launch of Kantar Retail's Digital Insight Centre, we unveiled our new methodologies for how we are measuring market level eCommerce sales – and what our forecasts for the future looks like. Across the key markets of US, UK, and China, learn how to evaluate the different business models that drive the overall market and ...


Digital Retailing Webinar

15 May 2014, 11:00 AM EDT

Gut Checking Amazon’s First-Quarter Results It’s been a busy 2014 for Amazon: raising the price of Prime, launching Amazon Student in the UK, bringing Instant Video to the UK and Germany, tweaking/raising numerous third-party fees, launching Fire TV, and extending fulfillment options across many global locations. Given all that has happened in the last six months with Amazon, we’re starting to see a very clear picture of where it will focus for the remainder of the year. ...


Digital Retailing Series: Heading into 2014, eCommerce is Commerce

31 Jan 2014, 11:00 AM EST

eCommerce across Emerging MarketsGlobal suppliers are always looking for new sources of growth, and looking at the future of eCommerce is no different. eCommerce has evolved differently across emerging markets, and large retailers such as Amazon and Walmart are looking at these success stories for learnings to apply back to their businesses. This module will take a look at which business models are winning in Asia and Europe, what capabilities suppliers need to bring to the table to win ...


Digital Retailing: The Accelerating Power & Influence of Digital on Shopping Behaviors

22 Nov 2013, 11:00 AM EST

The Amazon Growth Story, Cont'd Amazon continues to add new growth driven by both attracting new shoppers and driving deeper engagement and loyalty with existing shoppers. Heading into the all-important Q4 holiday period, delve into the Amazon growth trajectory and latest forecasts for Amazon and eCommerce category-level growth going forward. Latest Business Model Innovation: API drive Yet again, another innovative business ...


Digital Retailing: Summer of Multichannel: Removing Friction Between the Physical and Virtual

15 Aug 2013, 11:00 AM EDT

Summer of Multichannel For the current best practice multichannel retailers, the future of multichannel is less about blockbuster innovations, and more about consistent iterative improvements on the shopping experience. Shoppers expectations of how they wish to interact with the world around them are constantly shifting, and retailers need to consistently stay in step with those expectations. Whether that is Best Buy's mobile app integrating social rewards, John Lewis focusing on the convenient ...


Digital Retailing

16 May 2013, 11:00 AM EDT

Digital Tools Shaping the Consumer Electronics Path to Purchase Nearly 30% of shoppers say they start their consumer electronics shopping experiences at Amazon—further evidence that Amazon's reviews, depth of product information, and selection make it an increasingly powerful tool for shoppers. But how else is digital factoring into shoppers' research and shopping processes when it comes to a research-heavy considered purchase like those in consumer electronics categories? Where does ...


Digital Retailing: Digital Impact on Holiday 2012 & Click & Collect Revolution

8 Feb 2013, 11:00 AM EST

Digital Impact on Holiday 2012: The Amazon Effect Kantar Retail had predicted that Amazon would eclipse Walmart this year as the #1 most-shopped retailer destination for gift shopping over this holiday season… were we right? Join Kantar Retail for an overview of the winners and losers this holiday season as digital has 100% impacted the holiday shopping experience. What tactics won with shoppers this holiday season across the retail landscape? And how did shoppers use Amazon ...


Digital Retailing Webinar - Smart Shopping with New Digital Tools

15 Nov 2012, 11:00 AM EST

Heading into the fourth quarter of 2012 and the holiday season, we are seeing a number of new and innovative ways that retailers are looking to connect with their shoppers – and enable shoppers to connect with each other – with digital tools. In this webinar we will explore two key areas: Putting the Social into Shopping: Not that long ago, social shopping meant trying to integrate commerce into social platforms like Facebook. Most of those tests didn’t pan out as ...


Digital Retailing Webinar Series: Leverage the Evolving Nature of Convenience

21 Sep 2012, 11:00 AM EDT

Today’s webinar will look at the changing nature of convenience in a digital world. There are two pathways that we will explore: physical retailers leveraging digital to create convenience for shoppers and pure eCommerce retailers becoming physical to become local.   1. Back to School Review: A look at how multi-channel retailers leveraged digital across points of influence to drive convenience for their shoppers. What worked, what didn’t, and how this could impact the upcoming ...


Digital Webinar Update-Last Category Frontier: Grocery & What’s on Your Digital “Must-Know” List?

12 Jul 2012, 11:00 AM EDT

  1.       The Last Category Frontier: Grocery   Categories such as electronics, books, and music have been impacted significantly by shoppers shifting to purchases online rather than in-store. Despite this, over 80% of shoppers still purchase their groceries in-store, with only 11% of online shoppers having purchased groceries online --- is grocery the last frontier that will defy the move online?   Kantar Retail shares the result of a joint ...


Digital Retailing: Digital’s Impact on Path to Purchase, Pinterest & Mobile Payments

31 May 2012, 11:00 AM EDT

Evolving Impact of Digital on the Path – the connected shopper is increasingly using new tools to connect with retailers, products, and brands across the path. Kantar Retail will take a look at how digital is impacting shopper behavior and shopping routines.   Pinterest –the new upstart in the social media space. Gaining a large amount of traction in the back half of 2011, we see no slowdown in the race to grab user’s share of mind for the remainder of 2012. ...


Digital Retailing: Balancing Convenience, Assortment & Price. Online Grocery & Amazon

29 Mar 2012, 11:00 AM EDT

Amazon’s growing struggle with growth vs. “scale”: quest for profitability Headlines have been mixed on Amazon lately. The retailer that up until Q3 2011 could do no wrong (and who’s stock price peaked at $246 in mid-October) is suddenly the subject of speculation and short selling. While Q4 sales were up over 35% over prior year – a growth rate any other large retailer couldn’t achieve without a significant acquisition, it represents a deceleration from ...


Digital Retailing Series: Holiday 2011 and Technology Factors

19 Jan 2012, 11:00 AM EST

Agenda Holiday 2011: The Retail Winners & Losers End of Cyber Monday...It's Cyber Everyday. Beyond the buzz to winning tactics. The Technology Factor: eCommerce, mCommerce, fCommerce and now Couch-Commerce Kindle Fire: The impact extends well beyond the > 4million Kindles sold in December  Convenience vs Loyalty: The challenge for bricks and mortar when competition is in shoppers' pockets (or on the couch) Questions Asked & Answered During Webinar What are the ...